How To
Problem reports
Problem reports
- How do I report a problem on the WebSchedule Problem log?
- Why should I report problems on the WebSchedule System Status (Problem Report) log?
- What problems should I report on the WebSchedule?
- How are reported problems addressed?
- I can’t find the status report of the problem that I reported earlier.
- The CFMRI server is down. Can I report a problem anyways?
WebSchedule program can be accessed through CFMRI pageBack to Top
http://fmri.ucsd.edu/webschedule.html After logging into the WebSchedule program, select:
System Status/Problem Report -> Report a Problem -> fill out the form -> click Submit Problem Report
Alerting e-mails are sent immediately to the Center’s staff upon submission of the form.
The function of the WebSchedule program (written in Java 2 by Eman Ghobrial) is not only to schedule scanner time but also to reflect current status of the GE scanners, all peripheral equipment and programs necessary for running MR imaging experiments. A researcher should be able to decide whether to go ahead with planned experiments or cancel them by simply looking at the WebSchedule problem log. Therefore, it is necessary to report both malfunctioning and missing equipment as soon as the problem is identified.Back to Top
Eventually, “System Status” reports will have to be completed at the beginning and the end of each scanning session. Allocation of free pilot hours to PIs’ account will be contingent upon filling out these forms.
List of reportable problems:Back to Top
-Scanner (including head-coils and patient table) malfunction and problems with the scanner control GUI
-Image artifacts. In this case it is critical to report pulse sequence parameters.
-Malfunction of peripheral devices, such as headphones, RT intercom, in-bore intercom, bite-bar holders, mirrors, screens, missing padding, response boxes and joysticks, physiological monitoring devices and associated PCs, projectors, adaptors (such as PS/2-USB converter etc.), eye tracking devices and associated PCs, TTL pulse triggering cabling and TTL pulse extension device.
-Problems with the scanner and control rooms (such as pneumatic scanner room door lock; oxygen monitor; scanner room sink etc.).
Center’s staff receives problem reports immediately upon completion of the problem report form and makes necessary steps to resolve them. The changing status of the problem (from open to in progress to completed) is reflected in the current problem log. Completed problems are automatically moved from current problems table to the master Status Log. In addition, every morning members of staff check image quality on both East and West 3T scanners (using BIRN protocol), and the status of peripheral equipment.Back to Top
If your earlier reported problem is not on the problem list table entitled Following is a list of the current reported problems if any select:Back to Top
System Status/Problem Report -> Check Status Log
Yes you can! Instead of using cfmri.ucsd.edu for accessing the WebSchedule program, use the mirror address:Back to Top
http://fmriserver.ucsd.edu.
